🐾 50% off + Free Shipping 🇮🇹
🐾 50% off + Free Shipping 🇮🇹

Frequently Asked Questions

Here are the most frequently asked questions. If you have any other questions, please email us at petshopitaus@gmail.com.

How long will it take for my items to arrive?

It usually takes 6-15 working days to ship.
Delivery times vary according to demand and shipping location.

Where can I place an order from?

You can place an order from any country, we ship all over the world.

Do I get a confirmation number when I receive my order?

Yes, you will receive an order confirmation email with an order number immediately after placing your order (also check your spam folder).
Please contact us if you do not receive anything within 24 hours.

Who can I contact if there is a problem with my order?

All requests can be forwarded to petshopitaus@gmail.com.
Our customer support team will make sure the problem is resolved as quickly as possible.

How can I pay?

We accept all major credit cards: Visa, Postpay, Mastercard, Discover, Amex and even PayPal.

Is the checkout on this website secure?

Absolutely yes, all purchases made are protected by SSL encryption.

If I enter my email address, will I sell my information?

No, it is not in our policies. The e-mails are only used to send order updates and / or newsletters about our promotions and discount coupons (only for subscribers).